USER
STORIES

"My name is Mrs Rosalind Norbury, from Stockport, and my son Timothy has been using a GPS tracker from Stockport Homes for about three years now.

lt has been an absolute lifesaver for both Timothy and myself. Timothy has been absconding since the age of 11 and is now 22 years old, so literally half his life 😱.

Before l had the tracker l just had to drive round and round searching and worrying, before inevitably calling 999. The police are marvellous and got to know Timothy very well but it was a nerve wracking time.

Since Timothy has had the tracker it has put my mind at ease so much more, and minimised the danger for Tim.Before the app was available on my phone l would ring Stockport Homes, and Timothy was quickly tracked by the friendly, helpful staff....often within 10-15 minutes. I was helped by the staff, however, for as long as it took to track Timothy , sometimes with the police assisting as well.

Since l have had the app on my phone it is even easier and quicker to locate Tim, and l felt confident that if he absconded l would be able to either find him very soon, or inform the police of his exact whereabouts: a system that has worked well time and time again.

Timothy is now in residential care and wears his tracker every day. Stuart has been an excellent technical support technician, and personally assisted both myself, on several occasions, with various issues, and the staff at Eden House in Droylsden, where Timothy now resides. Any problems were quickly and efficiently remedied ensuring Timothy's safety at all times.

l have been thoroughly delighted with both the product and the service concerning the GPS tracker and highly recommend it to anyone."

Rosalind Norbury - Footprint customer

Stuart Egerton - Stockport Homes

"I activated my footprint device whilst dealing with a person who was causing a noise nuisance.

The call went straight through to our Emergency Services Unit where the officers could pin point my exact location. I asked them to listen in whilst I issued a verbal warning to the perpetrator. The officer could clearly hear my conversation and they heard I had been assaulted. They immediately contacted the police. This was done without me having to say where I was, as the location comes straight up when the footprint is pressed. This saved me time so I could retreat back to the safety of my vehicle. Even when I was back in my vehicle the device was still on as the person was standing in front of the vehicle refusing to move and still being verbally abusive towards me.

The recording was then used by the police as evidence for a successful conviction against the person concerned."

Domestic Noise Team staff

Coventry City Council – July 2018

"When working on my own during July 2016 I left a property and was walking back towards my vehicle. On route I could hear shouting and was aware that there was a domestic dispute happening.

One of the people involved assaulted a member of the public with a bottle.

I pressed my Footprint ‎and broke up the fighting. Whilst standing in between the members of public the staff in the office were able to hear all that was going on, without me having to speak the staff could use the Footprint Finder platform to get my location and arrange for police to attend at the same time.

By having the Footprint call through to our monitoring centre ‎the call was automatically recorded and this recording has been provided to the police for them to present as evidence during the Magistrates court case."

Business Development Manager

Forestcare, Bracknell Forest Council